FAQs
Sentera PHX - Recommendations for Power Inverter to Charge PHX Batteries
FAQ: Can the PHX battery charge from the cigarette lighter in my vehicle? Charging through a cigarette lighter will not provide the wattage required to charge a PHX battery in most cases. We recommend, at minimum, 300-watt pure sine inverter that can ...
Sentera Fly PHX - Turn On/Off Voice Prompts
To turn enable or disable voice prompts or notifications in Sentera Fly PHX: Navigate to Settings. Make sure your volume is turned up loud enough to hear warnings and alerts. Click General. In the Miscellaneous section, select/deselect Mute all audio ...
Sentera PHX® - How to Replay Telemetry Files in Fly PHX
Scroll to the bottom of the page to download the Sentera PHX How to Replay Telemetry Files in Fly PHX. Download the latest Sentera PHX Operation Manual Sentera PHX Firmware Update
Sentera PHX™ FAQs - How far do I tighten propeller screws on PHX?
The PHX Spinner Assembly screws are not meant to be tightened all of the way down to “tight.” The screws should be loose enough such that the propellers should be able to fold upon landing to avoid propeller damage. They should not be so loose that ...
Sentera PHX™ FAQs - Why am I not seeing my multi-polygon field boundaries after I downloading them to Fly PHX?
After downloading multi-polygon field boundaries into Fly PHX, why am I not seeing them? Fly PHX does not currently support multi-polygon field boundaries, and that may be why the customer sees fewer boundaries. We are looking into adding support for ...
Sentera PHX™ FAQs - Change a landing zone or mission mid-flight if receiving errors
When in flight, you may need to change the landing location or upload a new mission. If an error occurs upon uploading a new mission, such as failure or unable to sync items: 1. Attempt to upload again. 2. If your survey is greater than 100 acres, ...
Sentera PHX™ FAQs - What are the temperature limits for my Sentera PHX™
Temperature Limits are: Operational Temperature Limits Minimum = 14 F (-10 C) Maximum = 120 F (50 C) System Storage Temperature Limits Minimum = -10 F (-23 C) Maximum = 120 F (50 C) Battery Storage Temperature Limits Minimum = 40 F (4 C) Maximum = 90 ...
Sentera PHX™ FAQs - I'd like to use a strobe light to make my drone easier to see, what do you recommend?
There are many small LED strobe lights on the market designed specifically for small drones. In order to not interfere with the electronic systems and sensors on your drone, it's important to install a LED strobe light that has been tested and ...
Sentera PHX™ FAQs - I'd like to protect my drone investment with a location tracker, what do you recommend?
There are many small tracking devices on the market. There are generally two categories: 1. GPS & Mobile Phone Network Based Trackers: GPS mobile network based trackers have been found to be a valuable tool in searching for a lost drone. Once the ...
Sentera PHX™ FAQs - What is the WIFI password to my CommsBox?
The WIFI password to your CommsBox is the serial number printed on the front of the CommsBox twice. For example if the SN was 1234 then the WIFI password would be 12341234 Download the latest Sentera PHX Operation Manual Sentera PHX Firmware Update
Sentera PHX™ FAQs - Does the RTK Double 4K payload use the same configuration file as a non-RTK double 4K?
No, the the configuration file (config.yml) is different. Contact Support if you need help with your RTK Double 4K D4K configuration file. Download the latest Sentera PHX Operation Manual Sentera PHX Firmware Update Contact Sentera Customer Support: ...
Sentera PHX™ FAQs - Does the RTK Double 4K payload use the same firmware as a non-RTK double 4K?
Yes, the firmware is the same for both RTK and non-RTK Double 4K cameras. Download the latest Sentera PHX Operation Manual Sentera PHX Firmware Update Contact Sentera Customer Support: Create a Support Ticket Here Email: support@sentera.com Phone: ...
Sentera PHX™ FAQs - Does the RTK Double 4K payload have the same communications range as the PHX long range comms?
Yes, the RTK correction messages for the payload are sent to the vehicle through the CommsBox. Download the latest Sentera PHX Operation Manual Sentera PHX Firmware Update Contact Sentera Customer Support: Create a Support Ticket Here Email: ...
Sentera PHX™ - FAQs How Do I Send My Fly PHX Logs to Support?
Save Fly PHX app logs 1. Navigate to Application Settings and click Sentera FieldAgent. The Sentera FieldAgent window displays. 2. Sign in with your FieldAgent email address and password. If you need a log in, contact Sentera Support at ...
Sentera PHX™ FAQs - What do I do if a low flying aircraft is about to enter my airspace?
It's Your Responsibility as the drone pilot to see and avoid all other aircraft. Manned Aircraft Always Have the Right-Of-Way!! Typical techniques for avoiding other aircraft while flying your Sentera PHX™ are as followed (This list is in no ...
Sentera PHX™ FAQs - Why Did My Launch Fail?
Any of the following can cause a failed Sentera PHX™ launch: 1. Attempting to launch the aircraft with a tailwind. Note: You should Never attempt to launch the Sentera PHX with a tailwind. For best results, you want to throw the aircraft into the ...
Sentera PHX™ - FAQs - When Should I Change My Pitot Tube?
You should change your pitot tube any time the following may be true: The pitot does not pass the pressurization test. The pitot may be clogged with dirt. Moisture may have gotten into the pitot tube. The pitot tube is bent and pointing more than 10 ...
Sentera PHX™ FAQs - Why don't I have any video indoors and why don't the control surfaces move?
The Sentera PHX™ must be outside with a solid GPS position lock before the camera video will start indicating it is ready to take pictures. The customer will see this error in Fly PHX when they don't have a GPS connection. Also, the aircraft control ...
Sentera PHX™ FAQs - Can I pre-plan missions?
Yes, missions can be pre-planned using Fly PHX and saved to your computer. Plan the mission you wish to fly and then click the file button in the upper left-hand corner, click Save As, name your mission, and then click OK. NOTE: A connection to the ...
Sentera PHX™ FAQs - Can I power the CommsBox from a wall outlet, a different battery, or a longer cord?
No, you can ONLY power the CommsBox with the Sentera Supplied Battery & Sentera Supplied 6" USB Power Cable provided by Sentera. Other batteries and longer cables are not able to supply the correct power for reliable operation. Warning: Using a ...
Sentera PHX™ FAQs - Can I change my mission in the air?
Yes, missions can be changed while in flight. When uploading a new or modified mission the ground station will prompt you that the aircraft will pause causing your Sentera PHX™ to perform a hold loiter while the new mission is uploaded. The current ...
Sentera PHX™ FAQs - How do I pause a mission and continue a mission mid-flight?
Click Pause button on the left side of the screen within your Fly PHX software. Once you click Pause, the Slide to confirm box will popup at the bottom of the screen for you to confirm the command being sent to the aircraft to pause the mission and ...
Sentera PHX™ FAQs - How do I access the camera's web page?
Access to the Double 4K camera is done through a web browser. Once your computer is connected to your Sentera PHX™ through the CommBox, open your web browser and enter the address 192.168.143.141:8080 into the address bar. No internet connection is ...
Sentera PHX™ FAQs - What are the wind limits for my Sentera PHX™?
The wind limits for the Sentera PHX™ are as followed: - TAIL WIND LAUNCH OR LANDING NOT ALLOWED - Winds aloft: max 28 mph - Cross wind take-off: 5 mph - Cross wind landing: 15 mph Download the latest Sentera PHX Operation Manual Sentera PHX Firmware ...
Sentera PHX™ - FAQs - When Should I Replace My Propellers?
You should replace your propellers if there are visible cracks, chips, or damage that is greater than 1 mm in any direction on the propeller. Individual propeller blades are designed to be easily replaceable with the provided screwdriver. Propellers ...
Sentera PHX™ - FAQs - Is It Normal For My Spar Joiner To Break?
Yes, it is normal for the spar joiner (carbon tube) to break. Most of the time they break during a hard landing. The spar joiner is designed to break in order to prevent more serious damage to the rest of the aircraft. We recommend having several ...
Sentera PHX™ - Accessing the Autopilot SD-Card
A Sentera technical support representative may ask you to access the autopilot SD-card to download detailed flight logs and statistics. Access the autopilot SD-card Step 1. Remove the tail from the fuselage. Carefully lift the tail up and lay to the ...